Your watches don’t fit or you don’t feel
good in them? It can happen. Ordered goods can be exchanged or returned within
14 days. The time limit is calculated from the date of delivery of the goods.
Please send the goods you wish to
exchange or return by registered parcel to the following address and attach the
completed form. We strongly recommend that you inform us of the dispatch of
goods via email and keep proof of shipping.
IMPORTANT: Only goods that can be considered as new can be exchanged or
returned – i.e. not worn, damaged or otherwise worn down. In that case we have
the right to refuse the goods. Thank you for your understanding.
The exchange of the goods or refund will
take place within 14 days of the date of delivery of goods to our store. Refund
is made only by cashless payment. We don’t refund shipping costs.
In case of exchange of goods, we charge exchange shipping fee in the same
amount as standard shipping prices stated here.
DOWNLOAD:
- Exchange
form
- Return
form
QUESTIONS: We are available for inquiries about webstore orders on weekdays from
10:00 to 17:00 at eshop@watches-eshop.com.